About Us

About Us

sara Loading Bay Specialists supply, install and maintain loading bay equipment for manufacturing, warehouse loading and distribution networks, also high speed doors and roller shutter doors for industrial, production line, cleanroom and food processing applications. Its high speed range of ‘Sprint’ fast action doors offer quick opening speeds and improved safety for internal and external applications.

sara LBS is a total package provider and can design and install loading bay solutions, from single products such as dock levellers, scissor lifts and loading doors, through to complete loading docks, as well as dedicated after sales support thanks to its nationwide repair and maintenance network.

We have provided high quality product solutions, outstanding customer service and industry-leading repair and maintenance services for all our high speed roller shutter doors and loading bay equipment since we were founded 30 years ago and this remains our sole focus.

Certifications

Our Company

sara Loading Bay Specialists Ltd started trading on 1st September 1983. The company is well respected in the UK for investing in the latest technologies, improving operational speeds, increasing efficiency and, most importantly, developing safe solutions.

Installation, maintenance and service work is conducted out of our large network of service centres across the country, providing outstanding local service.

Product Solutions

sara LBS’s range of high quality, efficient products includes: complete loading bay and warehouse loading solutions (including scissor lifts, ramps, dock levellers, dock shelters, loading docks and loading doors); ‘Sprint’ high speed doors for internal and external use in many industrial sectors; thermally insulated sectional overhead doors; and roller shutter doors.

We have extensive sector expertise and provide total packages that are tailored to meet all your needs. Specialist sectors include food processing, pharmaceutical and cleanroom, automotive, manufacturing, warehouse, logistics and distribution.

Maintenance & Repair

sara LBS has 30 years’ experience of providing nationwide 24/7 repair and maintenance service cover with rapid emergency response times for all warehouse loading bay systems, dock shelters, dock levellers, high speed doors and industrial roller shutter doors. We work with you to extend the safe working lifetime of your doors and equipment by providing both preventative maintenance packages and standard and emergency repairs.

Our specialist CSCS trained engineers operate out of a large network of service centres across the country to provide outstanding local service.

Meet the Team

Coverage: UK

General Manager

Martyn Nixon

Employees at sara genuinely give the best they can, often going above and beyond their normal duties to ensure they deliver the job as quick as they can, on time and on budget.”

My Sales and Service colleagues from Senior Engineers to Department Managers have worked for sara in excess of 25 years or more giving us unprecedented knowledge and experience.

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It’s rare that they come across a problem that they haven’t seen before. If you have a problem, come to sara, the problem solving solution provider.

Coverage: UK

Sales/Marketing Manager

Louise Nurse

“National Sales Manager supporting our regional technical sales”

25 years + in the Loading Bay/Industrial door market place.

Coverage: Home Counties, East Anglia & South Midlands

Area Technical Salesman

Alan Ryder

sara offer a total package solution in respect of Industrial Doors and Loading Bays for a wide range of customers ranging from small privately owned business to globally owned blue chip corporations

Over 25 years experience with sara in the Industrial Door/Loading Bay industry providing solutions to a long established customer base.

Coverage: London & South East England

Area Technical Salesman

Nick Cox

“Providing bespoke solutions for your loading bays and door requirements.”

25 years experience in the Loading Bay and Industrial door market, dealing with projects from a single fire exit to complete blue chip distribution centre.

Coverage: South West & Wales

Area Technical Salesman

Paul Rudge

“Design is the key to delivering successful projects.”

30 years experience in the industry and a wealth of knowledge.

Coverage: UK

Service Manager

Brian Butler

“With the best intensions, things don’t always go according to plan. I enjoy resolving the more problematic scenarios swiftly.”

I started as a fitters mate over 25 years ago with Sara so my experience at starting at the bottom and working my way to the top is genuine. I am also one of just a small number of people in the UK who holds a Diploma in the door business.

Coverage: UK

Engineers Trainer

Roger Rackham

” I enjoy the day to day training and problem solving with different customer solutions.”

“I started as a fitters mate over 30 years ago and I couldn’t wish to work with a better company.”

Coverage: UK

Accounts Manager

Dave Hunt

“I enjoy the family atmosphere working at sara and the large variety of tasks my role demands – this gives me real job satisfaction.”

I’m a versatile individual with over 30 years experience, working in the manufacturing, construction and service sectors.

Coverage: UK

Service/Office Manager

Helena Thorpe

“I have never worked for a Company that feels like working with my family. I feel respected and valued for what I bring to the table.

I enjoy the opportunity to make a connection with people. There have been times where issues were a little more challenging than expected, but through troubleshooting and the support of my colleagues, there have been great rapports established between both parties.”

I have over 30+ years of experience within the Customer Service sector and enjoy the prospect of dealing with customers on a daily basis. I have spent many years dealing with a variety of customer queries, either by telephone, email or face to face and offering resolutions.

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In the latter years my career growth has encompassed supervisory and managerial positions, which offer a different scope of challenges.

Coverage: UK

Service & Repair Sales Surveyor

Steve Abrahams

“I’ve been at Sara for the last 18 months and enjoy working here as part of the Sara team. Taking time to listen to our customers’ needs to ensure a quick and effective service from Sara.

I enjoy meeting with our customers at their site and providing them with resolutions to their product issues inc. advising and pricing for alterations that may be required.”

I am a skilled professional with 15 year’s experience in the industry. I started out as a field service engineer servicing, repairing and fault finding on various make and models of doors, dock levellers and loading bay equipment including airport hanger doors before deciding to make the move into a surveyor’s role at Sara.

Coverage: UK

Works Planner

Dean Thrussell

“Sara is an enjoyable place to work, the pace can be very hectic at times, you never know what challenges you are going to walk into every day. I enjoy liaising with customers and delivering satisfactory resolutions to problems they encounter with their doors in the workplace.”

I have been with Sara for 4 years now, I have learnt a lot in this time, but continue learning every day, I started as the spares controller, but often substituted for the works planner for holiday’s etc, and have now made the step to the permanent works planner.

Coverage: UK

Contract Co-ordinator

Hayley Waller

“It’s always satisfactory to know you have delivered good customer service in all aspects, down to quality, reliable products being installed. Exceptional aftercare and support to guarantee repeat business to create a nice healthy clientele.”

This is my first role in this type of industry and it can be a real challenge at times. With such a competitive market, there are a number of challenges that can be more problematic than others, but with my colleagues support, I am able to work through these.

Coverage: UK

Office Administrator

Nikita Dillon

“I enjoy the personal basis you have with the customer, forming a relationship and making sure they receive the best service.”

The industry is very friendly and fast paced so your day is always varied, which results in you building your skills in different areas of the Company.

Coverage: UK

Secretary

Tina Elborough

“I really enjoy the customer service side of things here at sara, especially meeting and greeting on reception.”

The Industry is varied and diverse, every day is different here!

Coverage: UK

Accounts Assistant

Kerry Wesch

“I enjoy working with my colleagues at sara and really enjoy building personal relationships with our customers, as I have done over the past few years.”

I’ve enjoyed numerous years in accounting departments and prosper most when dealing with our customers.

Get In Contact Today

Want to learn more? One of our team members would be happy to help!